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PRIVACY POLICY

EFFECTIVE DATE: 22/04/2026

Welcome to Ryōtei 118, a Japanese gastro pub based in Glyfada, Athens, Greece. We are committed to protecting your privacy and handling your personal data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

INFORMATION WE COLLECT

We may collect and process the following types of personal data:

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a. Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Reservation details (date, time, number of guests)

  • Special requests or dietary preferences

  • Any information submitted through contact forms or newsletter sign-ups

  • ​

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

  • Referring website URLs

  • ​

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For more details, please see our Cookie Policy.

HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • To manage reservations and respond to inquiries

  • To provide customer support

  • To send newsletters or promotional materials (only with your consent)

  • To improve our website functionality and user experience

  • To comply with legal obligations

LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Consent (e.g., for marketing communications)

  • Contractual necessity (e.g., reservation handling)

  • Legitimate interests (e.g., improving services and website performance)

  • Legal obligations (e.g., tax and regulatory compliance)

SHARING YOUR INFORMATION

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., reservation systems, hosting providers)

  • IT and website support partners

  • Legal or regulatory authorities when required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

DATA RETENTION

YOUR RIGHTS UNDER GDPR

As a user located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., reservation platforms, social media). We are not responsible for their privacy practices and encourage you to review their policies.

CHILDREN'S PRIVACY

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Ryotei 118
Dim. Gounari 118
Glyfada, Athens, Greece 16674
ryotei118@gmail.com

+30 2112181647

SUPERVISORY AUTHORITY

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):

Website: https://www.dpa.gr
Address: Kifisias 1-3, Athens, Greece

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